Play more. Share only what's needed.
Last updated: 6 November 2026
PadelBuddy helps you find padel partners at your level. This page starts with a short summary, followed by the full privacy policy. Also see the terms of service.
Short version
- We never sell your data or show ads.
- Other players see your profile so you can match and play. That's what the app is for.
- Your data is stored in Switzerland.
- You can ask us to delete your account and data at any time.
Who we are
PadelBuddy is made by Ladari Labs OÜ, a company registered in Estonia. We are the data controller for your personal data. Contact us at support@ladarilabs.com.
What we collect
- Account: your email address and a password. Passwords are stored encrypted. We can't read them.
- Profile: your name, photo, playing level and availability.
- Matches and chat: who you match with, the messages you send, and the players you block.
- Notifications: a push notification token, so we can tell you about new matches and messages.
Why we use it
| Purpose | Data | Legal basis (GDPR) |
|---|---|---|
| Running your account and the app | Account data | Contract (Art. 6(1)(b)) |
| Showing your profile and matching you with players | Profile data | Contract (Art. 6(1)(b)) |
| Chat between matched players | Messages | Contract (Art. 6(1)(b)) |
| Keeping the community safe | Blocked users | Legitimate interest (Art. 6(1)(f)) |
| Notifications | Push token | Consent: you can switch it off in iOS Settings (Art. 6(1)(a)) |
Who can see what
Other PadelBuddy players can see your name, photo, playing level and availability. Only the person you're chatting with can read your messages. Players you block can no longer contact you.
Who helps us run PadelBuddy
| Service | What for | Where |
|---|---|---|
| Supabase | Database, sign-in, file storage, server functions | Switzerland (Zurich) |
| Apple | Push notifications | Worldwide |
Switzerland is recognised by the EU as having an adequate level of data protection.
How long we keep it
We keep your data while you have an account. When you delete your account, we delete your profile, photo, matches and messages from our servers.
Your rights
You have the right to access, correct, export, and delete your data, to restrict or object to processing, and to withdraw consent. Email support@ladarilabs.com and we'll help.
You can also complain to a data protection authority, such as the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee), or the one where you live, such as the Dutch Autoriteit Persoonsgegevens.
Age
PadelBuddy is for people aged 18 and over.
Security
Data is encrypted in transit and at rest. Access rules on our database make sure people can only see what they're meant to see.
Changes
If we change this policy in a way that matters, we'll tell you in the app before it takes effect.
Full privacy policy
The summary above is the short version. This is the full policy, as published for the App Store. Last updated: 27 February 2026, controller details updated 9 November 2026.
1. Who We Are
PadelBuddy is a social matching application that helps padel players connect with compatible playing partners.
PadelBuddy is operated by Ladari Labs OÜ, Estonia. Email: support@ladarilabs.com
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Ladari Labs OÜ acts as the data controller.
2. Scope of This Policy
This Privacy Policy explains:
- what personal data we collect,
- how and why we use it,
- how matching and compatibility work,
- how long data is retained,
- and your rights regarding your information.
3. Information We Collect
3.1 Information You Provide
When creating and using an account, you may provide:
Account Information
- email address
- password (encrypted)
- name or username
- birth date
- city/location
Profile Information
- profile photos
- padel experience information
- playing preferences
- dominant hand and preferred side
- playing style tags
- favorite shots
- match preferences
- written profile descriptions
Availability Information
- recurring availability blocks
- preferred playing times
Communication Data
- messages exchanged with matched users
- feedback submitted after matches
- reports about other users
3.2 Automatically Generated Data
When using the app, certain technical data may be processed, including:
- account identifiers
- timestamps
- interaction events (e.g., swipes, matches)
- device or connection metadata necessary for service operation
PadelBuddy does not currently collect precise GPS location data.
3.3 User-Generated Content
Content you upload or create, including:
- profile photos
- messages
- feedback
- reports
is processed to operate the platform.
4. How We Use Your Data
We process personal data to:
- create and maintain user accounts
- enable matching between players
- calculate compatibility scores
- allow messaging between matched users
- display overlapping availability
- improve level reliability through feedback
- ensure platform safety
- respond to support requests
- comply with legal obligations
5. Compatibility Scoring & Profiling
PadelBuddy uses automated logic to calculate a compatibility percentage between users.
This calculation may consider:
- location similarity
- playing level
- experience
- playing style overlap
- preferred match types
- side compatibility
This constitutes profiling under GDPR.
Important:
- compatibility scores are informational only,
- they do not produce legal or similarly significant effects,
- users remain free to interact or not interact with others.
No fully automated decisions preventing platform access are made solely based on profiling.
6. Messaging & Safety Monitoring
Messages between matched users are stored securely in our infrastructure.
PadelBuddy does not provide end-to-end encrypted messaging.
Authorized operators may access messages when reasonably necessary to:
- investigate reports,
- enforce platform rules,
- ensure user safety,
- provide support.
7. Legal Bases for Processing (GDPR)
We rely on:
Contract performance
- providing matching and messaging services
Legitimate interests
- platform safety
- fraud prevention
- service improvement
Consent
- marketing communications
- optional features
Legal obligations
- responding to lawful requests
8. Who Can See Your Information
Your information may be visible:
| Data | Visible To |
| Profile info | Other users shown in Discover |
| Availability | Matched users only |
| Messages | Matched users |
| Reports | Platform operator only |
9. Data Sharing
We do not sell personal data.
Data may be processed by trusted service providers such as:
- Supabase (authentication, database, storage)
- email infrastructure providers
- hosting providers
These providers act as data processors under GDPR agreements.
10. International Transfers
Where service providers process data outside the European Economic Area, appropriate safeguards such as Standard Contractual Clauses are used.
11. Data Retention
We retain data:
- while your account remains active,
- as necessary for safety and legal compliance.
Inactive accounts may be deleted after extended inactivity.
When an account is deleted:
- profile data is removed,
- access is revoked,
- remaining backups are deleted within reasonable technical cycles.
12. Account Deletion
You may request deletion by contacting:
Deletion requests are handled manually during the MVP phase.
13. Marketing Communications
Users may receive product updates only if they have explicitly opted in.
You may unsubscribe at any time.
14. Your GDPR Rights
You have the right to:
- access your data
- correct inaccuracies
- request deletion
- restrict processing
- object to processing
- data portability
- withdraw consent
You may also lodge complaints with your local supervisory authority.
15. Security
We implement reasonable technical and organizational safeguards to protect personal data.
However, no online platform can guarantee absolute security.
16. Changes to This Policy
We may update this Privacy Policy as PadelBuddy evolves.
Material changes will be communicated within the app or by email.