Two Tides · support
How can we help?
Questions, bugs or ideas: write to us and a real person will read it.
To help us help you faster
- Tell us what you were trying to do and what happened instead.
- Add a screenshot if you can.
- Tell us your iPhone model and iOS version.
Please don't send health details by email unless you need to. We don't need them to help you.
Common questions
How do I export my data?
In the app, go to Settings → Privacy and tap export. You'll get a file with all your data.
How do I delete my account?
In the app, go to Settings → Privacy and delete your account. This removes your account and cycle data from our servers. If anything goes wrong, email us and we'll do it for you.
Who can see my data?
Only you, until you choose to share. Sharing is switched on one data type at a time, for each person. Read the privacy policy for details.
How do I manage my subscription?
Subscriptions go through Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions.